Refund Policy

Effective Date: 15 August 2025

Transparent Refund Policy for Digital Educational Content

1. Nature of Our Services

Online UPSC is a content-driven educational platform that provides blogs, current affairs, practice quizzes, “test your knowledge” sections, and detailed UPSC examination information. We do not provide live classes, recorded courses, tutoring sessions, or personalized coaching services.

2. General Refund Policy

Since the Platform primarily offers digital and informational content, most services become accessible immediately after purchase. Therefore, refunds are generally not applicable once access to premium content or features has been granted.

3. Refund Eligibility (If Applicable)

• Refund requests must be submitted within 48 hours of purchase.
• The user must not have substantially accessed or used the paid content.
• Refunds are applicable only for payments made directly through the Online UPSC website.
• Any approved refund is subject to internal verification and compliance review.

4. Non-Refundable Items

• Access to blogs, articles, or current affairs content once unlocked.
• Practice quizzes, mock questions, or test-your-knowledge features that have been attempted.
• Digital informational content once accessed or viewed.
• Any service marked as “non-refundable” at the time of purchase.

5. Accuracy & User Responsibility

Online UPSC strives to maintain accuracy and relevance of all content. However, exam patterns, notifications, and policies may change. Users are responsible for verifying important information from official UPSC or government sources.

6. How to Request a Refund

If you believe your request qualifies under this policy, you may contact us via email with the following details:

• Full name
• Registered email address
• Transaction or payment reference ID
• Clear reason for the refund request

Refund requests should be sent to: onlineupscofficial@gmail.com

7. Refund Processing Timeline

• All refund requests are reviewed within 5 business days.
• If approved, refunds are processed to the original payment method.
• Processing time may vary depending on the bank or payment gateway.

8. Policy Updates

Online UPSC reserves the right to update or modify this Refund Policy at any time to reflect changes in services or legal requirements. Updates will be effective immediately upon publication on this page.

9. Contact Information

For any questions related to this Refund Policy, please contact:

📧 Email: onlineupscofficial@gmail.com
🌐 Website: https://www.onlineupsc.com